Privacy notice

Who is responsible for your information

RKS UK PRIVATE LIMITED, trading as RKS Agency, is the data controller. Contact us at hello@rksagency.co.uk, +44 7717 229582 or 736–740 Romford Road, London E12 6BT.

Information we collect

• Identity and contact details, location and communication preferences.
• Employment history, skills, availability, preferred work and right-to-work information.
• Visa type and expiry date, where you choose to provide it, so we can avoid unsuitable opportunities. We do not use it to give an immigration decision.
• Employer and agent information, including Companies House details and sponsorship intentions.
• Enquiries, appointment details, internal review notes and payment references. RKS does not receive full card details.

Why we use it and our lawful bases

We use information to respond to requests and provide agreed services, take steps before entering a contract, operate our legitimate recruitment and business interests, meet legal obligations and establish or defend legal claims. We use consent for optional marketing, which can be withdrawn at any time. We do not make solely automated decisions with legal or similarly significant effects.

Who receives information

We use vetted service providers including Supabase for secure records, Google Workspace/Sheets for authorised operational records, Zoho Mail for email, Cal.com for scheduling, Stripe for payments and Vercel for website hosting. We may share relevant candidate information with a prospective employer only for a genuine recruitment purpose and with appropriate transparency. We may disclose information where required by law. We do not sell personal information.

International processing

Some suppliers may process information outside the UK. Where required, we use adequacy regulations, the UK International Data Transfer Agreement or approved contractual safeguards. Contact us for information about the safeguards relevant to your data.

How long we keep information

• Candidate and agent registrations: normally 12 months from registration or last meaningful contact, then reviewed or deleted unless continued retention is agreed or required.
• Employer registrations and recruitment records: normally 24 months after the relationship or assignment ends.
• General enquiries: normally 12 months after closure.
• Contracts, invoices and payment records: normally six years for tax, accounting and legal purposes.
• Marketing preferences: until consent is withdrawn, plus a suppression record where needed to respect that choice.

Your rights

Depending on the circumstances, you may ask for access, correction, deletion, restriction, portability or object to processing. You may withdraw consent at any time. Email hello@rksagency.co.uk. You may also complain to the Information Commissioner’s Office.